Clinic Return Policy

ALL SALES ARE FINAL. 

Please make sure to properly size your products before purchase, as we do not offer returns or exchanges. However,

all Veterinary Diet  are 100% Guaranteed by our partner food companies and CAN only be returned for the following reasons:

Palatability - Pet will not eat or does not like the taste of the food.

Quality - If there is a Concern with the quality of the product.

Safety – If a bag or can has a broken seal which has compromised the integrity of the food.

All open bags of food must be returned to the clinic in the original packaging and OVER ¾ full to be considered for a return. If the original package is not present or the bag of food is less than ¾ full, it will not be eligible for a return.

All Unopen CANS of food are eligible for return. They must be brought to the clinic in order to be refunded.

If you have any questions or concerns, please contact us at (306) 761-1449.